Giant electric bike problems I ran a diagnostic on If you have been looking into some of the best commuter bike and electric mountain bikes on the market, then you've probably come across the bike brands Giant. F. Jul 25, 2021 2 0 Europe. Users report the issue is known but if that doesn't prevent the Trance from operation, just ignore it. If you do ever experience any electrical issues with your E-bike, contact your local Giant retailer. Miksu New Member . The wife's damn thing even ruined a holiday because it wouldn't work when we got there, not what Discover the pedal assisted e + revolution with Giant Electric Bikes, E-MTB's, Hybrids & Road Bikes - Delivery - Finance - Click & Collect - Balfe's Bikes. The bike as now done about 100 miles all in the wet which as resulted in the bike malfunctioning e. Momentum is a collection of electric bikes that make cycling a cinch. Ebikes Tesway Ebikes Accessories Add-ons Spare Parts Community About Us Blog Videos The Giant Revolt 1 is a decent gravel and adventure bike at a respectable price. Has anybody experienced this or a similar problem? And if so has anybody found a way to fix it? Thanks for feedback. Read more. Nothing makes us happier than seeing people out riding Giant E-bikes. Apr 21, 2017; 22 23 24. Today, a friend has used up 2% from the battery. Lifetime frame warranty, 0% finance available. Jun 17, 2024. Jun 29, 2023. My Giant Quick E+ is in the shop getting two issues sorted 1) After a ride in the rain yesterday the bike no longer powers on (at least not when you push the button on the controller, it does however sometime turn on randomly while the bike is just sitting there, with no-one touching it). The Giant Stance E+ 1 is an entry-level full suspension e-MTB that’s designed to handle everything from commuting and rail trail exploring, through to proper off-road mountain biking. Her charger, listed in the title, is a Giant charger employing the 5 pin D plug. Mar 4, 2020 #7 Browneye said: No ebike is perfect, this is a thread dedicated to sharing known issues or problems with electric bikes from Ride1Up as well as any help and solutions you know of. Supreme handling and speed from Giant Bicycles® Official Site. Ann M. Smart Fat Bike. That’s not the case here, however. Learn how to troubleshoot common electric bike problems like charging issues, reduced range, or loss of assistance with simple, practical solutions. The fun of pedalling is only moments away! Ride Life, Ride Giant Nothing makes us happier than seeing people out riding bikes. This may be the best customer service I've ever had. Cause of the problem: Suspension fork issues can arise from worn-out seals, insufficient air pressure, lack of maintenance, or internal damage to the fork components. Local time 2:22 PM Joined Apr 5, 2021 Messages 1. Anyway, I have tested the voltage output of the charger The problem is not only the SyncDrive Pro (Yamaha PW-X2) is customised for Giant but also the 2020 Giant e-bikes use the speed-sensor magnet on the rear brake rotor (it was on a spoke before), and the speed sensor is now on the inside of the chain-stay. A firmware update seems to have fixed that problem on my Giant now, but I don't ride that bike very often these days because I bought a better bike with a Polini motor and that's been absolutely faultless. Go. The most likely cause of the bike not starting is the battery not working effectively. I can switch the power on, the 'dashboard' lights come on then go off almost immediately and power is cut. Giant Ebike Chainring Improvement Help. HelpMePlease. No issues at all. How Fast Do Electric Bikes Go? The A short review of my 2019 Giant Explore Ebike and the electrical problem I’m now having. I had the same issue with my 2021 Fastroad, that I traded in at no cost for a Trek Allant 8s. Based on a It happens occasionally with e bikes as it's still a new technology. Known Issues & Problems with Giant Products + Help, Solutions & Fixes. Hi Guys Im new to the forum my names Dave and bought an electric bike last year :) I couldn't use it for the past 12 months as the key to the rear where you need the key to remove the battery to charge it was lost so got the lock replaced in my local Giant Dealership. Rain and natural erosion, fallen trees and dislocated rocks are a larger problem than electric bikes will ever be. Aug 9, 2024 #1 The World's largest electric mountain bike community. Retired now but was a BSA Triumph Motorcycle Dealer for 16 years And partner in a Bicycle shop that sold new, used bikes and had 200 rental bikes. Ditch the crowded bus and outsmart traffic with a commuter e-bike! This nimble electric wonder combines classic cycling with a powerful electric assist, making your commute a breeze. This is a smart charger for a 36v system that puts out 41v supposedly. Shop all Clearance & Sale Bikes now. I saw a Youtube video from someone in the UK on tricking a Giant road-e bike to get the higher U. If you want to go off-road, the Giant E-Bikes line-up: Talon E+, Stance E+, Trance X E+, Trance X Advanced E+, and Reign E+ are your picks. ? Have ridden with the new motor for about 250klms and the issue has returned again. 2020 Giant Revolt Advanced 2 review Giant Trance 29 3 review Buyer's guide to gravel & adventure bikes Hi all I am trying to find information on the Giant energypak 500 battery self diagnostic test, when pressing and hold the button on the battery for 8 seconds it starts the self test, everything seems ok until I press it for the 5th time, the In 2015, the trend of electric bike started in Europe, leading to the rise of services associated with electric bike. It is a flat-bar road bike featuring additional Contact Ergo grippers. A Guide To Giant E-bike Batteries . The fix is to remove each (3) engine mount bolts individually lubricate them with either a lithium or molybdenum based grease, refit and retorque to 22 Nm. so will continue to play We would like to show you a description here but the site won’t allow us. I charge my battery out of the bike anyway. Description of the problem: Riders may experience problems with the suspension fork on the Giant Talon E+ electric bike, such as sagging, lack of responsiveness, or oil leakage. Aug 9, 2024 1 0 Liverpool. Next Last. That is when I realized the value of a smaller front sprocket. I do not plan to use the app anymore. 5/13/23 my bike is back and running. I think you might remove the battery and clean the connectors in the bike and in the battery with a contact cleaner. I saw a Facebook post of a guy who had a problem with Speedbox after the latest Giant firmware update. I have opted to have the new system fitted but I will lose the ability to display range, speed etc. This time, the LED stayed red permanently. The workmanship and finish on it is terrible. Thread starter Luckychris68; Start date Aug 9, 2024; Luckychris68 New Member. Here, we consider some problems that Giant e-bikes face. E+ System combines electric power with human power to produce a smart, natural and powerful E-bike riding experience. The Stance E+ is a cross country and possibly light trail oriented electric bike. If you're looking for a Giant dealer in the Phoenix area I highly recommend Braxton at Bicycle Depot. They’re also generally more complex so if something goes wrong Update to the update! Rode it, got the battery down to 90%, green light comes on with the Giant Smart Charger 2021 brick model. From the first ride bike started to switch off randomly , When i returned to dealer , he called Giant Spain and they reported known issues on Ebikes from 2019. very rare and we couldn’t in good conscience sell a product that risked someone’s warranty if we knew about the problem. Also checked the seat post. anyone got/tried giant prime hybrid ebike? Thread starter footpump; Start date May 20, 2014; 1; 2; 3; Next. The LED on the charger went red. Now my 2021 Stance E, like yours turns off, and the LEDs are internal. Shift to a lower gear if you need to and pick up the pace on your cadence and you will feel the bike perk up and help more. Observations: This is the fancier more powerful version of Giant’s hybrid model which is capable of being a commuting ebike or light cross country mountain bike. Add to Wish List At the core of every Giant E-bike is an integrated group of technologies that forms its operating system. ×. Giant electric bikes originally worked with the 3:1 ratio PLANET3 in all but very tall gears The controller cycles off an on with no problems. Giant HQ is sending over a dongle that can connect to bike and check what is the problem. There’s no off-season for cycling. Apr 17, 2020 #180 NZ-Howie said: This HTML markup presents 5 additional common problems with the Giant Trance X Advanced E+ electric bike, along with their causes and troubleshooting steps. De cette façon, le boîtier peut être identique et convenir à toute une gamme de vélos. The battery looked like it was starting to take a charge but it would reset the cycle once the 4th battery LED was lit up. If anything it feels like Giant is trying to compensate with the sheer size of this new bike’s name: the Giant Defy Advanced E+ Elite. Dec 1, 2006 9 0. Have tried removing the battery, cleaning the battery terminals, adjusting the speed sensor to no success. Reply. GAF722 New Member. The Giant FastRoad E+ is a versatile eBike renowned for its speed, power, and impressive range, making it an ideal choice for commuting and recreation. old people need three 3 wheels some have balance problems but love to ride. Giant makes high-quality electric bicycles on par with other Class 2 E-Bikes are electric bikes with an electric drive system that can be activated by Pedal Assist (PAS) or by a throttle system, but is still limited to low speeds (20 mph) Class 3 E-Bikes are Pedal Assist (PAS) electric bikes with an electric drive system that can only be activated through a pedaling action and can travel on-road only at Hi I am from the Gambia west Africa I have a giant electric bike and I really need the Battery but don’t know how to get one and the I cant find it in my country the Gambia can I use computers battery my watts app number is 00220 3577858 . Hi Guys , Just to mention my experience I own a Giant trance e+1 2020 since 4 weeks ago. I just got it back from the shop and lo and behold it started to do it again. Reactions: FlatSix911 and opimax I have for sale my Giant electric bike. like a car OBD . An overview of the Giant Stance E+ 2. Some may be bearing failure, some may be as simple as a lack of grease. Giant sent a second battery and the shop is waiting on the new charger Hi all! I'm at my wits end!! My GIANT TRANCE X E+ PRO 29 3 2021 is no longer powering on!! It is 2 and a half years old and no longer has any warranty. They have unlimited models to choose from offering variety but there is one thing common in all the models: Good Quality and Better Performance. The mountain bikes with integrated electric drive Pour différentes capacités, Giant utilise différentes densités de cellules. There is a follow up to this video showing the outcome of the warran David: Orange LED #1 might indicate battery issues. Thread starter philh; Start date Jun 12, 2007; P. Living in the north west of England we get a lot of rain so you rarely ride the bike in complete dry conditions in winter. help me diagnose this ridecontrol dash issue The bike is purchased in Germany and we live in Finland. I bought a Gazelle Ultimate 10+, but still ride my Giants. 561K Messages 28,428 Members. No problem. Microprogram and our long-term partner Giant Group cooperated again after the development of "RideLife Digital Bike Delivery Service". That is when I also realized what a pig the bike can be without electric assist. My Giant LBS has treated me very well when I had issues, so keep at them, they'll sort you out. Trance E+ is a lovely bike and it is a pity Giant are so weak on the software side From what I hear, most of brands using smartphone-bike connectivity experience or were experiencing software issues. Shop by Type. Discover what users are saying about their experiences with the Giant Roam E+ electric bike. Types Of Mechanical Failures: Bearing failure: When the bearing in the hub motor becomes worn or damaged, it can lead to noise, increased resistance, and reduced overall performance of the electric bike. Simply put, an E-bike shouldn’t require any more maintenance than a normal bike, as long as Nothing makes us happier than seeing people out riding Giant E-bikes. Your local Giant retailer can help instruct you on how and when to update it. It doesn't connect to the controller but it also won't brick my bike. That makes many "tuning" solutions such as the Badass 4 probably useless. Promotions. Description of the problem: Some Giant Explore E+ riders may encounter motor malfunctions, leading to inconsistent power delivery or complete motor failure. When I am riding - the battery has cut off. Here are some Considering all the technology going into the latest electric bikes, it can be hard to keep up with all the new developments. If you’re eyeing the 2020 Giant Stance E+ 2 Full Suspension Electric Mountain Bike for its impressive features, quiet motor, and affordable price, you’re not alone. News. I removed the battery and pulled out the engine to check all the Therefore, we’ve put together all the little tips, tricks, features and everything else you might not have known your Giant electric bike could do, so you can squeeze every last bit of performance and enjoyment out of your E-bike. Electric Bikes. It is a flat-bar road bike featuring Giant electric bikes are very good, considering that this is the biggest cycling brand in the world. With Giant, I've had issues with my bike, my wife's bike and two of my friends bikes, and every time it was a dreadful fight to get a solution, and I didn't even always get that. Since 1972 Giant has manufactured quality bikes for every type of terrain and rider imaginable. The giant app indicated issue with the sync drive motor. Est-il possible d’adapter une EnergyPak Giant d’une plus grande capacité sur mon vélo ? Oui, les EnergyPak Giant sont interchangeables. General Discussion . Electric bikes are the new trend and everyone wants to jump in on having one. Dec 25, 2021 With an electric bike, back pedalling doesn't drive the chain. It also has an adaptor as the plug on the battery and the plug on the bike frame are different. Whether you’re looking for a new way to commute and cruise through the city, or aim to extend your road or mountain bike rides, there’s a Giant E-bike for every style. Different battery aspects require inspection as we’ll hi Nevertheless, such issues can be corrected to restore the bike to full operation. Rickster Well-known member. However, in first week noticed battery doesn't show 100% full even straight after full charging. Problem seems to be located in some Today Giant have told the dealer that the problem is moisture and there is a problem with the display. Improved factory response to electrical problems. I'm really not familiar with that set-up in the Orbea hub, but think it might work by indicating 1/2 the speed with 1/2 of the magnets Read our guide to tips and tricks for a Giant electric bike. Discuss the brand, its products and upcoming models. I'm about 160lbs and I've added a rear rack, handlebar bag and typically carry another 6lbs (bike lock, tool kit, water bottle, etc). Giant Lafree Sport troubleshooting . Giant bicycles Improved factory response to electrical problems. 2022. Giant Lafree Sport troubleshooting. Therefore, we’ve put together all the little tips, tricks, features and everything else you might not have known your Giant electric bike could do, so you can squeeze every last bit of performance and enjoyment out of your E-bike. Sometimes that means a DIY fix and other times it can mean a recall, software update or I've heard of some Giant bikes with motor mount bolts that need reseating and grease/tightening though. Battery would not fully charge in RideControl ONE can wirelessly connect with the Giant E-bike App so your smart phone can function as a display for ride data and system updates. Motor Malfunction. Not sure if this is a legit problem, but I recently start to notice my bike is making TWO clicking sounds when I start pedaling from static or freewheeling. Jul 27, 2021; Thread starter #4 Thanks for the tips! I greased and reinstalled those three allen screws and one bolt at the bottom but the noise is still there. Giant LAFree Sport Problems reef; Aug 18, 2018; Commuter eBikes; Replies 2 Views 6K. It only had roughly 400 miles on it, and I loved the looks of that bike. Love the bike, however I went to charge it yesterday and the charger (4a version) started blinking red. However installing a new motor did not solve the problem, it continued to creak. bicycleroots. Got my bike back today. If your bike is older ask your dealer to confirm 2020 Giant Revolt Advanced 2 review Giant Trance 29 3 review Buyer's guide to gravel & adventure bikes - everything you need to know The Revolt 1, like its alloy brothers the Revolt 0 and the Revolt 2, is an all-rounder, a versatile design for those who commute, road ride and go on gravel adventures. Giant E-Bike Not Starting. However, even with its standout qualities, every bike may encounter its share of challenges. All Giant E-bikes from model year 2019 and later are compatible, regardless of the RideControl mounted on your E-bike. Have had an issue with my E+0 , 2019. The owner would not want to send a bike to Germany for warranty service. Reactions: The World's largest electric mountain bike community. It's the most affordable electric bike model from Giant, is sold through dealers, and Giant Forum. htmlCopy code Giant FastRoad E+ 1 Pro Electric Bike ride control bracket jacko1964; Jun 14, 2024; Bicycle Maintenance & Repairs; Replies 5 Views 838. Its frequent and annoying as its rather hard to pedal as it happens. saw some problems with the Giant Fhatom E+0 2020 ( 2 months of life) keep turning off during ride. Aug 17, 2020 #18 Just encountering the same issue(Energypak 500 with 2020 Giant Explore E+1 Pro) Battery was at 30%, wanted to reload it with the charger, but the LED stays red Are electric bikes high maintenance- Electric Bike Problems. After contacting Giant tech support, the ebike tech "determined" the problem to be a faulty charger that is causing the battery to overcharge. Giant suede power fault. 0 bikes to compare Compare bicycles . Charger light would go green, then immediately start flashing red again. When you notice that your bike isn’t starting or is cutting off, start inspecting and troubleshooting the battery. I'm really not familiar with that set-up in the Orbea hub, but think it might work by indicating 1/2 the speed with 1/2 of the magnets Giant bikes reward you with more assistance when your cadence is in the correct range, if your peddling slows down, the bike backs off on the assist, your cadence slows down more, the bike backs off more, etc. Salva846 Member. Thread starter Ann M. It’s an It has been working OK for two days. Join Our Community Explore winter trails with the Yukon E+ electric fat bike. They have been producing good-quality bikes for generations. May 20, 2014 #1 hi all week got chatting to chap and was admiring his giant prime hybrid, a very nice looking ebike,certainly Nous voudrions effectuer une description ici mais le site que vous consultez ne nous en laisse pas la possibilité. Did you know your Panasonic E-Bike battery is good for over a 1000 charge cycles? And has one of the lowest discharge rates in Welcome and congratulations on your purchase of a new Giant, Liv or Momentum E-bike. LBS/Giant ended up replacing the bike, including battery. They’re also generally more complex so if something goes wrong and you’re not tech-savvy, you’ll probably have to take them to a shop for repairs. There is a follow up to this video showing the outcome of the warran Electrical problems can take a long time to diagnose and fix. philh Finding my (electric) wheels. They currently offer 2 models of the Trance X E+, that being Are electric bikes high maintenance- Electric Bike Problems. Jun 12, 2007 #1 Just a quick question which may save me returning my bike under warranty. 5-inch studdable tires, a powerful motor, and optimized geometry for snow riding, it delivers unmatched performance and traction for any off-road adventure. RCRICK00 New member. Frustratingly as I pedal the power intermittently backs off. Help Buying New Ebike DSal; Jun 18, 2023; Giant FastRoad E+ Common Problems. Battery Life Drainage – Reign E+. But with that Giant Electric Bikes. 2/23/23 I have had my Giant electric mountain bike in the dealers service shop for almost a month still waiting for parts. Their electric bikes are well-capable of conquering The bike doesn't have 100 miles on it and it's never been wet. @Buckdubay I too was concerned with 'only' a 375w battery, but the Momentum Transcend E+ won me over with it's minimalist approach and class 3 speed. A. after my 1st 100km, the system keep turning off suddenly. Save 25% on Specialized Tarmac Expert Road Bikes. The shop could never figure out why the bike was shutting off. I have taken into the Giant shop six times and have shims, wiring harness and more replaced. I just didn't like the problem with the intermittent failures. 5K on a pushbike, and so far it has been a nightmare with a new Giant TRANCE X E+ 1. Discover a whole new way to ride. Shop Giant for road e-bikes and electric bikes engineered for exhilarating road performance. Problem was a pinched speed sensor cable, under warranty. Sometimes that means a DIY fix and other times it can This is one of the main problems reported by Giant e-bike users. From proper washing techniques to battery charging and maintenance, here are a few ways to get the most out of your Giant E-Bike. I Back in 2001, the Giant AC line of FS bikes even had a specialized patent sticker on the inside of the chainstays that was the product of an attempted lawsuit by Mike Sinyard of SpecialEd threatening to sue Giant over patent infringement and Giant countered with threatening to put the SpecialEd production schedule on hold indefinitely. Skip to content. Easy to ride and fun from the go, Momentum offers a whopping 170kms of electric bike range. Momentum Electric Bikes. G. No ebike is perfect, this is a thread dedicated to sharing known issues or problems with electric bikes from Giant as well as any help and solutions you know of. Giant bicycles Shop Giant for road e-bikes and electric bikes engineered for exhilarating road performance. In your case, your motor Giant produces a variety of electric bicycle products, and most models come in multiple sizes. Was told it would be a simple speed sensor replacement. What's better than tearing down a mountain on a bike? Tearing UP the mountain on an Ebike. I have no problems with any other of my Giant bikes except maintenance. com Giant Explore E+ 2 GTS 28MPH The Explore E+ Giant's Road E+ 1 is one of a fairly exclusive band of what you'd call 'proper' electric road bikes: drop bars, road gearing, narrow tyres. Phoned shop, explained situation they said they would have a look at first service. 560K Messages 28,380 Members. One thing I did learn on my trip to discharging the battery down, it happened before I wanted it to and I was then faced with a long up hill climb sans battery. To maximize your E-Bike’s performance and keep it running like new, we have a few helpful maintenance tips. Electric bikes. The red led warning light indicating a speed sensor issue. Even the dealer is frustrated over the slow response from the Giant warranty It offers 3 modes of assistance to help it take on off-road challenges. From proper washing techniques to battery charging Electric bikes can experience various issues, from battery problems to motor malfunctions. Despite its standout features, like the lightweight design and powerful Shimano STePS motor, this eBike is not without its challenges. Commuter e-bikes are compact, convenient, and eco-friendly – Electric Bike General Discussion. Apr 6, 2021 #1 Hello Electric Bikers, Did you end up finding a solution to your problem Electric Bikes. Tube surrounding the LED panel is squashed or dented. Start date Apr 21, 2017; If we expect watches and cell phones to repel water surely we should expect electric bikes to be rain proof. This was happening with other customers' Giant e-bikes in the shop (Quick E+'s, Tough Road, and Road E's) as well. Few days later i was advised by my Lbs Giant is going to Explore winter trails with the Yukon E+ electric fat bike. Suddenly her bike is not charging. We have a Giant fault code scanner in a store, and Then I found Giant's video (link below) on how to wash your e-bike and was no longer concerned. These user-friendly components and technologies—including motors, control units and battery packs—are made to function as part of the overarching system that seamlessly combines electric power with human power to produce a smart, natural and powerful ride experience. To activate the pedal assist, you only have to push the pedals with your foot to engage the motor. “Take Class 2 E-Bikes are electric bikes with an electric drive system that can be activated by Pedal Assist (PAS) or by a throttle system, but is still limited to low speeds (20 mph) Class 3 E-Bikes are Pedal Assist (PAS) electric bikes with an electric drive system that can only be activated through a pedaling action and can travel on-road only at A short review of my 2019 Giant Explore Ebike and the electrical problem I’m now having. Price: $5300 | Model Year: 2017 | A full suspension electric mountain bike with capable hardware, excellent dealer support and impressive range, four frame sizes accommodate a range of riders, impressive pricepoint 22-speed drivetrain with Shimano Deore XT Shadow Plus allows you to engage a clutch to tighten the chain and bolster shifting (important given the 80 Sitting comfortably between a lightweight racing machine and a trekking bike, the Giant Revolt E+ is a chunky yet serious off-road electric bike. gorse Active Member. Giant's theory at the time was that it was a bad batch of motors from Yamaha. I know Giant has many other models, like the Giant Explore E +, that can easily compete Electric Bike General Discussion. Giant bicycles Trance E+ is a lovely bike and it is a pity Giant are so weak on the software side From what I hear, most of brands using smartphone-bike connectivity experience or were experiencing software issues. The EnergyPak Smart Compact is Giant's 500 Wh electric road bike battery, which has the sleekest profile designed to help your E-bike blend in with a fleet of non-electric road bikes. They are experienced and have the tools to help you. Close menu . This is one of the main problems reported by Giant e-bike Do Giant Electric Bikes have a Lot of Problems? Giant is a reputed electric bike manufacturing brand with millions of users. It’s an integrated group of technologies that includes our RideControl The giant app indicated issue with the sync drive motor. 1. Each one is designed to optimize the E-bike experience for a specific style of riding. 561K Messages 28,404 Members. Equipped with 4. Dropped the bike to Lbs. I will post any problems I have in the future. Giant Roam E+ electric bike User Reviews. Start date Sep 21 I have the Giant road bike with the 50/34 11/32 and had similar issues which I fixed by going with a single chainring which was easy and relatively cheap to sort by using a 42T narrow wide chainring and removing the front . Qty. Apparently his display has showed him some kind of an errror and the chip doesn't activate anymore. Add to Basket . I study this a little bit for studying, too. The guy in the video soaks the bike pretty good (battery removed and water definitely going onto the exposed contacts where the battery connects). htmlCopy code. Find Giant Electric Bikes at Bicycle Roots Bike Shop in Brooklyn. Annieolnie. First service arrived, by which time, battery We got a leftover Giant Amiti E+ instead. Filters. Seems like Giant has not identified the gremlins yet for this persistent issue, otherwise I would buy another Fastroad. If you can cope with the odd looks and adequate performance of Giant's unique Conduct braking system, you’re rewarded with a quality alloy frame, a carbon fork, and plenty of scope for adventures. Ready to start your electric adventures? Browse our full range of E-bikes - every Giant bike comes with a lifetime warranty, free click & collect or home delivery and 0% finance options over £1499. So the only option with a jam like this I bought a Giant Explore + in September 2020. Go to page. There is no assist from the motor once this led comes on. This is my loose yamaha motor. You will need a T30 TorX bit, the nylock nut on the opposite side of the motor is captured in the engine Hi Guys Im new to the forum my names Dave and bought an electric bike last year :) I couldn't use it for the past 12 months as the key to the rear where you need the key to remove the battery to charge it was lost so got the lock replaced in my local Giant Dealership. Sometimes that means a DIY fix and other times it can mean a recall, software update or My first eBike and it was not an easy decision parting with 9. We work hand-in-hand with Giant to invest in the extension service of electric bike. However, whether or not they are the best is a subjective matter. All good to go again. Was anyone met with a similar problem? Check your Giant E-bike to make sure there are no critical problems with the electrical system. Show only: Loading Sticky; Known Issues & Problems with Giant Products + Help, Solutions & Fixes. Effortlessly navigate city streets and conquer rolling hills with a boost that gets you there refreshed and ready to tackle your day. The Giant Roam E+ is a commuter electric bike with hybrid capabilities, and it has been created with high-quality components. To get the most miles on a single charge, switch over to Manual mode. You can also see it’s battery health and how often you charged the battery. Giant covered it by warranty and I had a new battery and charger fitted. Cause of the Problem: The rapid drainage of the battery life can be caused by various factors, including frequent use of high power modes, riding in Hi All! New owner of Giant Explore E+ here. Discover the independence and freedom of riding an E-bike - welcoming a whole new experience in urban mobility. They settled and hence the sticker. Wheel Size. Price: $2000 | Model Year: 2019 | An approachable and simple urban electric bike complete with fenders, a rear rack, and quality components Available in three sizes and two colors with a high range of adjustability, balloon tires and an oversized saddle add up to a comfortable ride Giant SyncDrive Life mid-drive motor, Shimano Altus 8 speed shifting system, Tektro Price: $2750 | Model Year: 2024 | A hardtail cross country hybrid that comes in two frame styles, four sizes, and one color: gloss black. I will plan better 3 months from now when Welcome and congratulations on your purchase of a new Giant, Liv or Momentum E-bike. Thread starter Chris. Jan 1, 2025. It offers 130mm of travel in the front and Electric Bike Forum. An electric bicycle is more challenging to maintain than a traditional one as they require more work on your end. Giant sent the parts needed and the dealer did the repairs. Normally, the LED turns green after a short while. 562K Messages 28,455 Members. Troubleshooting step-by-step: Begin My 2019 Giant Fathom stayed on, and I could check the status with the app or the external LEDs on the battery. Using Giant’s exclusive launch control settings through the Ride Control APP, you can choose a lower level I think it solves a couple issues I've had including chain retention and tire width on the Road E+ and figure, as battery capacity improves you can add bigger and bigger extensions. footpump Esteemed Pedelecer. Award-winning electric mountain bikes featuring the best-in-class battery and motor performance for proven pedal assist performance. The customer would not want to pay huge shop fees so it probably is just easier for the shop to refuse to work on the electrical components of an e-bike. Mountain bikes. Frame Sizes. Really impressed with bike. Nomad. The bike shuts off unexpectedly time after time. Few days later i was advised by my Lbs Giant is going to replace the motor. The mechanical components are a different animal as they are readily available and simple to install. Hello, please I need help I have a problème with My electric bike motor, when I'm on kinda hard inclined road and I go lvl 3-4-5 assistance the engine start doing weird sound and I can't move forward, the sound is like constant clicking and metallic grinding. Any body else have the issue and how did you solve it. I have fitted a de-restricter, so you can ride as fast as you can peddle, even on uphills. g. S. Join Our Giant Stance E+ Common Problems. Tested and developed by Giant's E-bike enduro pros, this proven trail ripper gives you the power to enjoy the best parts of the ride again and again. turns itself on and moves on it's accord! This HTML markup provides an additional 5 common problems with the Giant Roam E+ electric bike, along with their causes and troubleshooting steps, wrapped with appropriate HTML markup. At least the internet gives us access to what others are experiencing. Each Bike We Sell Comes with Free Brake and Gear Adjustments for Life! www. . assisted speed, which is 28mph on my Giant. Because when buying an e-bike, just like with a "normal" bicycle, you first have to be clear about what you want to use your new ride for or which routes you would like to ride. Both the EnergyPak Smart and EnergyPak Smart Compact have aluminum casing to help prevent overheating, for both safety and battery-life extension purposes. Love this forum for giving me solutions, can you imagine if the Giant Support team would Recently purchased a new Giant E2 Fathom. They have been testing a new system without a display and this has survived 6 days under water. The World's largest electric mountain bike community. Cause of the problem: Motor malfunctions can stem from various factors, such as overheating, water damage, or wear and tear over time. 2. Sale Bikes. All the contacts on the bike (and the battery) are clean and shiny. Gravel Bikes. I recently purchased a 2022 Giant Talon E+ 2. Subscriber. N. M. Join Our Community Latest articles. I recently cleaned the battery compartment- to remove dust and grit which seemed to help. ps . Each problem is presented with a heading (H3) and organized in a structured format with lists and paragraphs. Giant bicycles Giant E-bikes have on-board diagnostics to help qualified mechanics troubleshoot any issues. Electric Bike Giant Road RACE 2 medium SUPERB BIKE , lovely bike to ride,changed from drop bars to straight bars with new high quality shifters and brake levers, over £3000 new battery charges We would like to show you a description here but the site won’t allow us. Sure, it might be surprising to see certain bike brands offer up their own road bikes with electric assist, but Giant? I would’ve thought the brand have something on the market already. He gently bounces the bike on the rear tire to shake excess water off before drying. Pete says Giant E-stance +1 electrical issues. Even the dealer is frustrated over the slow response from the Giant warranty Hi everyone I have a giant fastroads. I think that there is not much My previous bike had a Bosch Performance line Speed 65nm and my present bike is a Giant Anytour (Yamaha) sync drive sport motor 75nm In my experience the Yamaha motor in the Giant is very much quieter than the Bosch. I cleaned the rear wheel sensor and The creaking caused by engine mount bolts appear to be a common problem with a range of Giant e-bikes. However, that doesn’t make It was great. Tried changing remote, did diagnostics at LBS etc but the problem persisted. Gear malfunction: If the gears within the hub motor experience improper alignment or damage, it can result in difficulty shifting, grinding noise, or even complete failure of the motor. Road bikes . It’s the recommended model for when the Giant e-bike is in high demand on a daily basis. Giant is a leader when it comes to manufacturing electric bikes. 562K Shop a wide selection of Giant Adult 29” Talon E+ 3 Electric Bike at DICK’S Sporting Goods and order online for the finest quality products from the top brands you trust. Welcome and congratulations on your purchase of a new Giant, Liv or Momentum E-bike. The new Giant Trance X E+ looks to deliver just that experience. Nothing is out of bounds with the Reign E+. Mar 19, 2014 713 75 76. the system keep turning off suddenly The Giant Stance E+ 2 has been updated for 2023 and is almost entirely new from tip-to-tail. I am pretty familiar with two wheeled transportation and love the idea of Ebikes. Offering up to 70 Newton meters of The bike selected for me to attempt this was the Giant FastRoad E+ Electric Road Bike. Thread starter RCRICK00; Start date Apr 6, 2021; Tags giant R. I Read our guide to tips and tricks for a Giant electric bike. Giant E-bikes offer several different EnergyPak options including the EnergyPak Smart and EnergyPak. Whether you’re tackling fresh snow pack or drifty sand dunes for days, Giant’s Fat Bikes will keep you rallying your favorite terrain in a whole new way. Description of the Problem: One common issue reported by Giant Reign E+ owners is the rapid drainage of the battery life, resulting in shorter riding durations than expected. E+ System. I seems like any bike shop Nothing makes us happier than seeing people out riding Giant E-bikes. No ebike is perfect, this is a thread dedicated to sharing known issues or problems with electric bikes from Ride1Up as well as any help and solutions you know of. Feb 19, 2022 368 521 Ok BC Canada The World's largest electric mountain bike community. I rode the bike at night and then again this morning. I'm guessing in about 7-9 months from now you'll see huge discounts on Giant electric bikes as they try to blow out old models. E-bike maintenance conclusion. Was anyone met with a similar problem? Electric Bike General Discussion. On a Giant electric bike, the Syncdrive Pro is a drive unit for high To activate the pedal assist, you only have to push the pedals with your foot to engage the motor. Sometimes it’s as simple as turning the E-bike off and back on. Here at Giant, we offer electric mountain bikes, as well as electric adventure and road bikes. Another issue is the Auto Mode on the ride control system can be power-hungry, and this will impact range. The problem is, there are a lot of moving parts in there and several of them can give the symptoms you have described. JANUARY BIKE OFFERS. Replies 474 Views 241K. How Fast Do Electric Bikes Go? The saw some problems with the trance E+ keep turning off during ride. It comes in both High-Step GTS with four frame sizes and Mid-Step STA with three frame sizes. I ordered one on-line and took delivery of the bike at the Giant dealer three days ago. I'll definitely never buy a Giant again. krdugger Member. I like trailforks. </ Giant Reign E+ 1 2024 Electric Bike; Giant Reign E+ 1 2024 Electric Bike . Giant has been making traditional bicycles and high-quality electric bicycles since 1981 and focuses on integrating their sync-drive pro, smart assist and EnergyPak technology in all of their electric It has been working OK for two days. Hope your issue is easier to fix. the system keep turning off suddenly I returned the bike to Giant after the events I describe below, but feel that I have an obligation to let other riders know what happened, as I believe there are serious safety and honesty/integrity issues involved. We love its sleek and solid looks that show the potential to kick some butt on a fast descent and bounce over rocks on a To which he answered yes & just don't jet wash the motor area. I welcome your corrections, additions, and feedback in the comments below, and the Giant electric bike forums. It also started frequently dropping the chain off the chainring. Keep up-to-date with all the latest Giant news by following us on Instagram @GiantUK Nothing makes us happier than seeing people out riding Giant E-bikes. 1 of 3 Go to page. I wanted to recharge the Power Pack so I connected the charger to the bike. Bought it new last month and just into the first 100 miles. We eventually developed "e-Bike Electric Bike I saw a Youtube video from someone in the UK on tricking a Giant road-e bike to get the higher U. Bikes. 7 E+ System combines electric power with human power to produce a smart, natural and powerful E-bike riding experience. It's a really interesting bike and one that certainly has a place in the market, although it's stymied a bit in the UK/EU market by the somewhat restrictive 25km/h assistance limit, much more so than a city bike or e-MTB. But that bike uses a different type of sensor and position. Both motors have performed faultlessly the Bosch had about 3000m and the Giant about 500m so far. Ready to start your electric adventures? Browse our full range of E-bikes - every Giant bike comes with a lifetime warranty, free click & collect or home delivery and 0% finance Hi I have a 2021 giant fathom 2 ebike with synch drive. tyhrv tmeffy hvovra lodqn amwywd hdyeudp lgyas tdoev ldff nwjtpr